Harnessing the Power of Testimonials: A Catalyst for Decision-Making (Part 1)

In the world of marketing, the voice of the customer is one of the most compelling tools for influencing potential clients’ perceptions and actions. Customer testimonials do influence clients’ decision-making processes. They present an unbiased review of a business, showcasing realized benefits the company has offered to its clients, thus encouraging potential clients to support the business. This blog aims to emphasize the importance of customer testimonials as a significant part of a marketing strategy.
Managing People & Diplomacy in Parcel & Delivery

In 2023, every business is a people business. Customers no longer shop based on who has the best value or the lowest prices. Likewise, workers no longer choose what company they will work for based on pay and benefits or the job itself. Nowadays, who you are as a company is just as important as what you do.
A Potential UPS Strike: The Domino Effect on Package Delivery and the U.S. Economy

The recent news of a potential strike by the United Parcel Service (UPS), the world’s largest package delivery company, has created a wave of concern not just for the customers who rely on their service, but also for the U.S. economy as a whole.
Advancing Drug Testing in the Transportation Industry: The Rise of Oral Fluid Sample Tests and Ensuring Privacy and Integrity

Drug testing is a standard practice in the transportation industry, and it plays a crucial role in maintaining safety on the roads. The U.S. Department of Transportation (DOT) on May 2, 2023, released a final rule officially sanctioning oral-fluid testing as a method for screening transportation workers’ use of illicit drugs.
The Future of Trucking: Exploring the Pros and Cons of Autonomous Tractor-Trailers

Technology advancements have paved the way for the development of smart vehicles, including tractor-trailer trucks. These self-driving tractor-trailers have the potential to revolutionize the transportation industry, which offers numerous benefits while also posing certain challenges.
Why Fleet Maintenance is Crucial for P&D Contractors

If you’re in the Pickup & Delivery (P&D) industry, then you understand that your fleet of vehicles is the lifeblood of your business. These vehicles are responsible for the transport of packages and goods, ensuring your clients receive their deliveries on time, every time. Consequently, the way you manage and maintain your fleet can quite possibly make or break your business.
Final Mile e-Learning – Safety & Training

CSP’s play a critical role in the final mile delivery process, making sure that packages are delivered safely and on time. However, with this important role comes a significant responsibility to ensure that drivers are trained and aware of the safety guidelines that they need to follow.
What is DRO and Why is it Important

Dynamic Route Optimization (DRO) is a powerful tool that can significantly improve the efficiency, profitability, and safety of your pickup and delivery (P&D) operations. In this blog, we will discuss the importance of our Impact DRO service and how it can help you streamline your P&D operations and reduce costs.